Resort Guest(s) Policies & Procedures
Dog Policy: We are a dog friendly property! View additional details here and be sure to add your dog to your guest room reservation by calling the lodge front desk. 2 dogs max. per room reservation, additional fees apply.
Deposit: The reservation deposit, equal to one nights stay was taken at the time of making your reservation and will be credited to your guest folio at check out. A Daily $35 Resort Fee, plus tax, is not included in the nightly room rate which includes wireless high-speed internet, access to Athletic Club & Swimming Pools, local phone calls, in-room coffee, tea, and bottled water (2 per day), and parking.
Cancellation: Reservations may be cancelled, or stays shortened, up to (7) seven days prior to arrival. Cancellations or shortened stays will be charged if made within (7) seven days of check-in.
Taxes & Fees: Room rates are subject to a 10.20% tax and 2.95% Resort Fee. A daily resort charge of $35.00 per room, plus tax will be added to your account daily.
Rates: Rates do not include meals and are single through quad occupancy when utilizing existing bedding. Rooms come with either king or two double beds.
Check-In / Check-Out: We ask that all guests please check-in after 4pm and check-out before Noon.
Age Restrictions: The minimum age to check-in is 21.
Smoking and Drug Policy: Smoking is Prohibited Inside All of Our Rooms and on our patios and balconies. Failure to comply will incur a cleaning fee minimum of $250.
Flying Horse Resort & Club does not permit on its property the unlawful possession or use of controlled substances as defined under either federal or state law. Unlawful use or possession will subject guests to potential ouster.
Athletic Club & Pool Policies
Aquatics: Parents, please read over these Aquatics policies with your children and ensure they are being followed.
• There is NO lifeguard on duty.
• Children 13 and younger MUST be directly supervised by an adult at all times.
• No water guns or floatation devices are permitted.
• No running or horseplay on pool deck.
• Saving chairs is not permitted at any time.
• When you leave your lounge chair for the day, please remove towels so other Members know the area is available.
• Please do not sit, stand, or lay on lap lanes. When lap lanes are reserved for lap lane swimmers, do not enter the lap lane.
• Parents are responsible for the safe and courteous behavior of their children.
Behavior Expectations: Safe and appropriate behavior must be practiced at The Athletic Club facility including pools at all times. Parents are responsible for the behavior of their children. Our operating procedures for the safety and well-being of everyone will permit for one offense per day. The second offense will result in being asked to leave for the day. Parents must provide direct supervision of their children and work together with our team to provide a safe and fun environment for everyone.
Towel Stations: There are designated towel stations located outside by the pool areas, this is where you will receive and return your pool towels this season. Please be courteous and place your towels in the bin upon leaving for the day.
Activity Pool and Slide Rules:
• NO lifeguard on duty. All persons using the pool will do so at their own risk.
• The height requirement for the slide is 48”. If you are under 48”, you must have an adult (18 years and older) accompany you, or be approved by the Aquatics Supervisor.
• Everyone should remain in the water at all times while playing basketball. No hanging or grabbing the basketball hoop or net, please!
• Ride feet first by sitting or laying on your back while on the slide. No going down head first.
• Only one rider at a time on the slide, unless accompanied by an adult.
• Swimming, diving or jumping is prohibited in the slide “splash zone”.
• Parents are responsible for the supervision of their children.
Adult Pool:
• The adult pool area is for adults who are 21 years and older.
• Leaving children unattended at other pools is NOT permitted if parent/guardian is at the Adult Pool.
• Smoking, glass, food or drink are NOT permitted in the pool or hot tub at any time.
• No flotation devices are permitted in the Adult pool.
Hot Tub:
• The hot tub is an adult environment. Children in the hot tub need to be respectful of all Members and Guests at all times.
• Parents are responsible for the behavior of their children in the hot tub.
• Children 13 and under must be directly supervised by an adult at all times while in the hot tub.
• No food or drinks in the hot tub, this includes the areas while sitting in or next to the hot tub.
• No horseplay, jumping, diving, or dunking along with water guns, toys, noodle, etc. in the hot tub.
• Please enter by using the steps.
• Children 10 and under should be limited to no more than 10 minutes in the hot tub, as water temperatures exceeding 100 degrees is very unsafe for children.
Food and Beverage: No outside food or beverage is permitted on Club property. Food and beverages are not allowed in the pools or hot tub.
Swim Attire Dress Code:
• Proper swimwear must be worn at all times in the pool and must be appropriate for a family pool atmosphere.
• Regardless of current fashion trends, cut-offs, thong bikinis and Brazilian cut bikinis are not permitted.
• Staff reserves the right to deem any questionable attire inappropriate and require the individual to leave and come back in proper pool attire.
Weather Conditions:
• All pools and hot tubs will be cleared when lightning is within 10 miles. All pool deck areas will be cleared when lightning is within 5 miles.
• When lightning is present, all pool areas will be closed and will remain closed for 30 minutes after the last lightning strike. The Club will always be on the side of safety.
• Please note that no refunds are issued on guest fees for acclimate weather or lightning pool closures.